Terms and Conditions

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Terms and Conditions

Página Inicial
Terms and Conditions

Terms and Conditions

AFRICAN BANK OF OMAN (ABO)

Privacy and Cookie Policy

1. Privacy Policy

1.1 Commitment to Information Security and Confidentiality

At the African Bank of Oman (ABO), the security, privacy, and confidentiality of our Clients’ information are fundamental principles that guide our operations. Supported by a modern and secure technological infrastructure, we comply with leading international banking standards.

We ensure all personal data is processed responsibly and in full compliance with applicable data protection laws, including the Personal Data Protection Act of Angola (Law No. 22/11 of 17 June).

1.2 Collection of Personal Data and Legal Basis

We may collect personal data when you visit our website, interact with digital platforms, or subscribe to services. Processing is based on:

Your consent
Contractual necessity
Legal and regulatory obligations
Legitimate interests of the Bank
Fraud prevention and security

Collected data may include: name, address, email, phone, identification, and service-related information.

1.3 Transparency in Use of Information

You will always be informed about the purpose, legal basis, whether data is mandatory, and your rights.

1.4 Data Retention

Data is retained only as long as necessary for its purpose or as required by legal obligations.

1.5 Commitment to Client Privacy

We do not sell or misuse personal data. Access is restricted to authorized personnel trained in confidentiality and data protection.

1.6 Sharing of Personal Data

Personal data may be shared when required:

To provide banking services
To comply with laws or regulations
To protect clients or prevent fraud
With third parties maintaining equivalent security standards

1.7 Information Security Measures

We implement strong technical and organizational measures including encryption, firewalls, monitoring, audits, and staff training.

1.8 Data Subject Rights

Clients have the right to:

Access their personal data
Request corrections
Request deletion where legally permitted
Restrict or object to processing
Withdraw consent
Request data portability

1.9 Reporting Security Concerns

If you suspect misuse or unauthorized access, contact us immediately.

1.10 Contact

African Bank of Oman (ABO)
Data Protection Department
Email: proteccaodedados@abo.ao

2. Rules on the Use of Cookies

2.1 Cookies for Personalization

Our website uses cookies to enhance user experience, ensure security, and support digital service functionality.

2.2 What Cookies Are

Cookies are small text files that cannot run programs, carry viruses, or identify you personally.

2.3 Purpose of Cookies

Recognize your device during return visits
Improve website performance and loading speed
Support authentication and fraud prevention
Store preferences such as language or region

2.4 Types of Cookies We Use

Necessary: Required for website and banking functions.

Performance: Helps measure and improve service quality.

Functional: Stores user preferences.

Marketing: Provides relevant content (non-identifiable).

2.5 Managing Cookies

You may accept or disable cookies in your browser settings. Some features may not function without essential cookies.

3. Updates to the Policy

We may update this policy to reflect legal requirements or improvements to our services. Changes will be published on our website.

4. Contact

African Bank of Oman (ABO)
Data Protection Department
Email: proteccaodedados@abo.ao